Shipping and Returns

We want every order to arrive accurately and in good condition. Final shipping methods, rates and estimated delivery windows are shown at checkout before payment.

Order processing

Orders are prepared after payment and address verification. Processing and delivery estimates are not guarantees. Delays may occur during holidays, customs review or exceptional carrier conditions.

Tracking

Where tracking is available, it will be provided after dispatch. Customers are responsible for providing a complete and accurate delivery address.

Damaged or incorrect items

Please contact us within 14 days of delivery with your order number and clear photographs if an item arrives damaged, defective or incorrect. We will review the issue and provide an appropriate replacement or refund.

Returns

Unused items in their original condition may be eligible for return within 14 days of delivery. Please contact us before sending any item back so we can provide return instructions. Return shipping may be the customer’s responsibility unless the item was damaged, defective or incorrect.

Refunds

Approved refunds are normally issued to the original payment method after the returned item is received and inspected. Processing time can vary by payment provider.

Contact

For shipping or return assistance, email [email protected] with your order number.

Effective date: November 2, 2026.